Upgrade Roadmap

Paid integrations only after customer demand proves ROI · Srazzu

Role: OWNER🔔25

COST-SAFE WORLD-CLASS ROADMAP

Do not buy complexity before users prove demand.

Srazzu can become world-class by staying intelligent and focused. Every paid API should have a customer-demand trigger and a monetization path.

Next after beta demand

Trigger: At least 2 beta users ask for real WhatsApp inbox/replies.

Why: WhatsApp is core, but Meta setup and message fees should not block beta.

Paid add-on only

Trigger: A paying user asks for real calls and accepts voice pricing.

Why: Voice has real minute, STT/TTS and support cost.

Post-revenue

Trigger: A paying user needs SMS and agrees to usage-based billing.

Why: SMS cost varies heavily by country.

Optional add-on

Trigger: A customer says market/news alerts help their sales/support workflow.

Why: Market APIs can become paid and should be monetized.

Usage-gated

Trigger: Autopilot recommendations prove value and users want deeper AI reasoning.

Why: Start rule-based, then add paid AI where ROI is clear.

Scale trigger

Trigger: Multiple agents need instant collaboration and polling is insufficient.

Why: Polling is free-first; realtime SaaS costs should wait.