TRUST

Acceptable Use Policy

Srazzu is designed for legitimate customer engagement. This policy protects customers, recipients and the platform.

No spam or unsolicited abuse

You may not use Srazzu to send spam, unsolicited bulk messages, purchased-list campaigns, deceptive promotions or messages without required consent.

Messaging compliance

You are responsible for complying with channel rules, including WhatsApp template requirements, SMS consent, email opt-out requirements and local marketing/privacy regulations.

Prohibited content

You may not use Srazzu for illegal content, harassment, hate, threats, fraud, phishing, malware, impersonation, sexual exploitation, or regulated advice misuse.

Sensitive and regulated data

Do not upload unnecessary sensitive data. If your industry is regulated, you are responsible for ensuring Srazzu usage complies with your obligations.

AI safety

You may not use AI features to mislead recipients, impersonate humans deceptively, generate prohibited content or make unsupported guarantees. AI outputs must be reviewed before sending.

Platform abuse

You may not attempt to bypass rate limits, probe infrastructure, reverse engineer, scrape, attack, overload, or interfere with Srazzu or connected providers.

Enforcement

We may suspend or terminate access for abuse, security risk, illegal activity, or violation of this policy.

Contact

Report abuse to abuse@srazzu.com.