TRUST
Acceptable Use Policy
Srazzu is designed for legitimate customer engagement. This policy protects customers, recipients and the platform.
No spam or unsolicited abuse
You may not use Srazzu to send spam, unsolicited bulk messages, purchased-list campaigns, deceptive promotions or messages without required consent.
Messaging compliance
You are responsible for complying with channel rules, including WhatsApp template requirements, SMS consent, email opt-out requirements and local marketing/privacy regulations.
Prohibited content
You may not use Srazzu for illegal content, harassment, hate, threats, fraud, phishing, malware, impersonation, sexual exploitation, or regulated advice misuse.
Sensitive and regulated data
Do not upload unnecessary sensitive data. If your industry is regulated, you are responsible for ensuring Srazzu usage complies with your obligations.
AI safety
You may not use AI features to mislead recipients, impersonate humans deceptively, generate prohibited content or make unsupported guarantees. AI outputs must be reviewed before sending.
Platform abuse
You may not attempt to bypass rate limits, probe infrastructure, reverse engineer, scrape, attack, overload, or interfere with Srazzu or connected providers.
Enforcement
We may suspend or terminate access for abuse, security risk, illegal activity, or violation of this policy.
Contact
Report abuse to abuse@srazzu.com.