LEGAL
Terms of Service
Last updated: June 2026. These terms are beta-stage operating terms and should be reviewed by legal counsel before broad commercial launch.
Service
Srazzu provides AI-assisted omnichannel engagement tools, including inbox, contacts, lead scoring, tickets, tasks, campaigns, templates, automations, reports and integrations.
Beta status
Srazzu may be offered in beta or preview form. Features may change, break, be limited, or be removed as the product evolves. Beta access does not guarantee future availability or pricing.
Accounts and workspaces
You are responsible for maintaining the security of your account, inviting appropriate team members, assigning roles carefully and ensuring workspace activity complies with applicable laws.
AI outputs
AI-generated drafts, summaries, scores and recommendations are assistive only. You are responsible for reviewing and approving outputs before relying on them or sending them to customers.
Campaigns and messaging
You are responsible for recipient consent, opt-out handling, template approval, channel rules and compliance with email, SMS, WhatsApp, Telegram and other messaging requirements.
Billing
Paid plans may be processed by Stripe. Subscription details, renewals, cancellations and taxes are handled according to the selected plan and Stripe payment flows. Test-mode billing is not a real charge.
Third-party services
Srazzu relies on providers such as Vercel, Supabase, Clerk, Stripe, Resend, Telegram and future WhatsApp/Twilio services. Availability may depend on those providers.
Limitations
Srazzu is provided without guarantees of specific revenue, conversion, retention or business outcomes. We aim to provide a reliable platform, but you use the service at your own risk during beta.
Contact
Questions can be sent to legal@srazzu.com.